(RA) What to Send In

Return Authorization (RA)

Call us (304) 497-2756 or fill out this RA Form to arrange for service on your weatherstation.

for Calibration

To calibrate your weatherstation we need:

  • console
  • remote sensor housing
  • remote sensor cable
  • power supply (unless you run directly from your 12 v supply)

for Repair

Problems with Weather Readings

If your weather readings do not seem correct, please send us:

  • console
  • remote sensor housing
  • remote sensor cable
  • power supply (unless you run directly from your 12 v supply)

Problems with Paging

For problems with paging we need:

  • console
  • pager
  • antenna
  • power supply (unless you run directly from your 12 v supply)

Checkup

For a Checkup send us everything you have.

Upgrades

To find out what upgrades are available for your weatherstation, send us everything.

Get an RA

Your Name (required)

Your Email (required)

Best Phone to Reach you During the Day

Why are you sending in your weatherstation?

When will you ship the weatherstation to us?

Essential Return Date? Please let us know when you need your weatherstation back.

Do you need any loaner parts, such as a pager, console, remote sensor or complete weatherstation? Fees may apply to out of warranty weatherstations.

Other Details we may need to know

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  • Community Notice Covid-19

    Altalab is currently caught up on weatherstation repairs and upgrades making this an EXCELLENT time to take care of routine checkup and maintenance, battery changes or upgrades. We are operating on a slightly reduced schedule to accommodate our commitment to social distancing, and our team has embraced a staggered and shorter schedule that allows us to be isolated from others as much as possible, but we are functioning close to normally.

    Because a non peer reviewed study recently suggested that Coronavirus can exist on cardboard surfaces up to 24 hours and on plastic and stainless steel up to 3 days, we are sanitizing incoming and outgoing boxes as well as our hands between operations.

    We recommend following all State and Federal guidance during this unprecedented effort to manage health and well being during this pandemic.

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  • RAs Inventoried and Tagged