Return Authorization (RA), What to Send In
Call us (304) 497-2756 or fill out this RA Form to arrange for service on your weatherstation. You can also pre-pay to expedite a complete checkup/battery change on your AltaCom2 weatherstation.
What to send in? Choose your weatherstation:
4xR
Checkup
For a Checkup of your 4xR send us everything you have.
for Calibration 4xR
To calibrate your 4xR weatherstation we need:
- Console
- digital sensor
- digital sensor cable (cat5)
- power supply (unless you run directly from your 12 v supply)
Problems with 4xR Weather Readings
If your 4xR weather readings do not seem correct, please send us:
- console
- digital sensor
- digital sensor cable
- power supply (unless you run directly from your 12 v supply)
Problems with Paging 4xR
- console
- digital sensor
- pager
- antenna
- power supply (unless you run directly from your 12 v supply)
4x
Checkup 4x
For a Checkup send us everything you have.
for Calibration 4x
To calibrate your 4x weatherstation we need:
- interface box
- digital sensor
- digital sensor cable (cat5)
- power supply (unless you run directly from your 12 v supply)
Problems with 4x Weather Readings
If your 4x weather readings do not seem correct, please send us:
- interface box
- digital sensor
- digital sensor cable
- power supply (unless you run directly from your 12 v supply)
(legacy) Alta and AltaCom2
Alta or AltaCom Checkup
For a Checkup send us everything you have. You can pre-pay to expedite a complete checkup/battery change on your AltaCom2 weatherstation.
Alta or AltaCom Battery Replacement
For a Battery Replacement send us the console.
for Calibration of Alta and AC2
To calibrate your Alta or AC2 weatherstation we need:
- console
- remote sensor housing
- remote sensor cable
- power supply (unless you run directly from your 12 v supply)
Problems with Alta or AC2 Weather Readings
If your weather readings do not seem correct, please send us:
- console
- remote sensor housing
- remote sensor cable
- power supply (unless you run directly from your 12 v supply)
Problems with Paging AC2 Only
For problems with paging we need:
- console
- pager
- antenna
- power supply (unless you run directly from your 12 v supply)
Add Paging to the Alta
To upgrade your Alta to an AC2 paging we need:
- console
- remote sensor housing
- remote sensor cable
- power supply (unless you run directly from your 12 v supply)
