911 service has come to Renick, WV and we now have a new address:
- Altalab, Inc.
- 213 Alterra Lane
- Renick, WV 24966
Altalab is currently caught up on weatherstation repairs and upgrades making this an EXCELLENT time to take care of routine checkup and maintenance, battery changes or upgrades. We are operating on a slightly reduced schedule to accommodate our commitment to social distancing, and our team has embraced a staggered and shorter schedule that allows us to be isolated from others as much as possible, but we are functioning close to normally.
Because a non peer reviewed study recently suggested that Coronavirus can exist on cardboard surfaces up to 24 hours and on plastic and stainless steel up to 3 days, we are sanitizing incoming and outgoing boxes as well as our hands between operations.
We recommend following all State and Federal guidance during this unprecedented effort to manage health and well being during this pandemic.
Since 1987 we have done our best to provide racers with quality instruments at reasonable prices. We listen to our customers, and design weatherstations and software with their needs in mind. Because of our commitment to meeting the needs of our customers, all Altalab weatherstations have a 3 year warranty. At our discretion we will repair or replace any weatherstation or component that does not function as it should.
Fine Print: There are some exceptions; pagers and remote sensor cables have a 1 year warranty. Customers pay shipping on all repairs whether in warranty or not.
Calibrations are free for the original owner forever. During the 3 year warranty a complete checkup is also performed for no charge except shipping.
Clock Battery Replacement should be done every 5 years. Cost is $55 plus shipping, or free if included in a complete checkup ($150). Batteries older than 12 years may leak.
After the warranty, and for racers who purchased a used weatherstation, a complete checkup and service is $150 plus shipping, and includes battery replacement.
Non-warranty repairs are $90 per hour plus parts and shipping.
If you are considering purchasing a secondhand weatherstation we recommend sending it in for a complete checkup. We can advise you on any repairs needed or upgrades available. Many of our weatherstations are in excellent working order 13 or more years after original purchase.