Top 5 Mistakes Customers Make

Race Smart – avoid common pitfalls and get the most from your Altalab Instrument weatherstation. Here are the most common mistakes we see racers make with their weatherstations.

Number 5

Running the AltaCom II with NO ANTENNA CONNECTED. The transmitter inside the console will be damaged if it transmits with no antenna load. This is a rare occurrence, but a serious one.

Number 4

Leaving a battery in your pager during the off season. Batteries can leak and acid can corrode the inside of the pager. Always remove pager batteries at the end of the season.

Number 3

Procrastinating when you think your weatherstation may have a problem. All weatherstations need maintenance, repair and updating over time, especially after the three year warranty period. This is true of ANY hardware – from your car and trailer to your house. Call immediately for assistance rather than waiting until just before or during a race.

Number 2

Not keeping your Merlin Software up to date. Even if you are using a different software package for predictions and recordkeeping, Merlin offers useful functions such as setting time and date, and gives Altalab personnel information that can help troubleshoot problems in the field. Call us to get login credentials and make this easy.

Number 1

Using a regular 9 pin serial cable instead of, or in addition to the supplied Remote Sensor Cable from Altalab. While the pinout is correct, a standard serial cable does not have adequate grounding for the sensors, and racers will find their weather readings fluctuate and are inaccurate. Always use Remote Sensor Cables from Altalab, either with or without a connector panel.

  • Community Notice Covid-19

    Altalab is currently caught up on weatherstation repairs and upgrades making this an EXCELLENT time to take care of routine checkup and maintenance, battery changes or upgrades. We are operating on a slightly reduced schedule to accommodate our commitment to social distancing, and our team has embraced a staggered and shorter schedule that allows us to be isolated from others as much as possible, but we are functioning close to normally.

    Because a non peer reviewed study recently suggested that Coronavirus can exist on cardboard surfaces up to 24 hours and on plastic and stainless steel up to 3 days, we are sanitizing incoming and outgoing boxes as well as our hands between operations.

    We recommend following all State and Federal guidance during this unprecedented effort to manage health and well being during this pandemic.

  • NEW! Merlin 8

    Get Race Weather on Your Cell

    Merlin 8 can text weather and predictions to your cell phone with no annual fee. Merlin 8 is an addition to all the functions and features of Merlin 7. This is a one time purchase for registered users that is licensed for a single computer.

    Get Merlin 8 Now!